Webinar Masterclasses (consists of three one-hour masterclasses) What is a webinar? Webinar is shorthand for “web seminar”, and are live seminars transmitted via the internet. Our Webinar Masterclasses offer a real and cost-effective alternative to a training workshop. With no travel and accommodation costs to cover, it’s training that delivers real value every time. Relevant and valuable content Our webinars cover five generic training topics for any industry. Our facilitators are highly experienced and enthusiastic. With their extensive knowledge of people development, they ensure that every webinar delivers tangible ROI. How does it work? The webinars use the latest online technology but all you need is computer access to the internet. Login details are sent out in advance by email and you simply log in to join the session. The training is live and interactive as you will be able to see and hear the facilitator. Questions are welcomed and encouraged, and are delivered via the instant messaging system. How long does it last and how many participants may attend? Each webinar consists of three one-hour masterclasses, delivering structured bite-size learning. The fee is per login access, so more than one member of staff from your organisation can benefit from the webinar content. Essentials of Good Customer Service Webinar Communicating Effectively Webinar Effective Meetings Webinar Time Management Webinar 33 half days - 9:00am to 1:00pm full days - 9:00am to 4:30pm